Our professional team members offer full installation services including set-up, calibrations, preventative maintenance schedules, recommended spare parts, and process validation. Our installation and quality teams are familiar with ISO-13485, Installation Qualification (IQ) requirements and can be contracted to perform compliant installations.
R & D Engineering is familiar with a wide range of process validation quality practices including ISO-13485 operational qualification (OQ), and production qualification (PQ) processes and requirements. We can be contracted to develop a process and complete formal process qualifications.
R & D Engineering can be contracted to provide product and process training. Our services include process development including: process range finding, engineering runs, and full process validation. Once a product is built and a process developed, we can be contracted to provide process work instructions and on-site product and process training.
Our licensed technicians provide field service where we will diagnose the program, and if possible, repair or calibrate the equipment on site. We provide warranty service, maintenance service contracts, calibration services, spare parts, and technical service. We’ll get you taken care of fast and efficiently.
R & D Engineering maintains a stock of wearable parts and common spare parts. Please contact us for pricing and availability. We offer field technical service, process validation, and support services as needed. All spare parts come with a 60-day limited warranty.
Do you have a machine that needs to be re-deployed to a new process? R & D Engineering is equipped to support your aging machine and can work with you to redeploy or upgrade an existing machine. Our services include inspection, maintenance, refurbishment, upgrades, customization, and retrofit projects. Please also check our website for used equipment.
R & D Engineering warrants that if its products are found to exhibit defects in material or workmanship under normal use during the period of one (1) year from the date of purchase, so long as the customer purchased the Products directly from R & D Engineering and promptly notifies R & D of the defect. R & D Engineering will, at its sole discretion, repair or replace such equipment subject to the terms and conditions of our warranty policy and the time of sale.