R & D Engineering warrants that if its products are found to exhibit defects in material or workmanship under normal use during the period of one (1) year from the date of purchase, so long as the customer purchased the Products directly from R & D Engineering and promptly notifies R & D of the defect. R & D Engineering will, at its sole discretion, repair or replace such equipment subject to the terms and conditions of our warranty policy and the time of sale. This warranty is a limited warranty and gives you specific legal rights. You may also have other rights which vary from state to state.
Model and serial numbers can be found on your original warranty or sales invoice. If you do not have access to these documents, this information can be found on the unit itself. Extended Warranties are available to warranty coverage over the life of the equipment. See our Terms & Conditions page for a full listing.
To make a warranty claim, promptly notify R & D Engineering with the warranty period (within 14 days of the problem) for a proper work order to be created and a certified technician to be delegated to the specific job. R & D Engineering, in its sole discretion, will determine what action, if any, is required under this warranty. No Products may be returned for credit, exchange, or service without prior authorization from R & D Engineering.
For additional support or questions regarding your warranty and coverage. Please call the R & D Engineering offices at 651-408-1044 and we will be able to handle your request as needed.